PRIVACY POLICY

General Overview

The Privacy Policy for this website, kellyferris.com.au, represents my commitment to protecting your privacy as a visitor to this website. The information collected about you on this Site is solely intended to be used to provide the best service to you and respect the privacy and confidentiality of the information obtained on this website and is in accordance with current Australian Privacy Principles. This online privacy policy applies only to information collected through this website and not to information collected via email, direct messaging or offline methods of communication. By using this Site, you consent to this Privacy Policy.

Information Collected

This Site will only collect personal information from you if you choose to fill out the online Contact Form provided. The Contact Form requires you to enter your name, company name, e-mail address and enquiry topic to enable me to effectively communicate with you. You also have the option to include your website address, phone number and comment on other details if so desired. You may, however, visit this Site and browse around anonymously.

This Site complies with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Use of Information

Personally identifiable information about you that is collected on this Site may be used for: delivering customer service; responding to enquiries; notifying you of updates; processing online orders; sharing content and offers; facilitating promotional events; hosting surveys or contests; measuring user satisfaction; providing technical support; improving site functionality; diagnosing problems or errors; and, personalising website user experiences.

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing your request to kellyferris@live.com and your details will be removed from our mailing list immediately.

Anonymous information collected during your visit to this Site may be used for: administering this website; reporting data and analytics; advertising services and offers; identifying user demands; and, improving delivery of services.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Comments you choose to make on this Site, such as blog comments and testimonials, will be publicly available for others to see. If you subsequently delete this information, copies may remain visible in cached and archived pages or if others have copied or saved the information. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

Information Security

A variety of security measures have been implemented to maintain the safety of your personal information when you use this site.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data Sharing

If you request a password reset, your IP address will be included in the reset email.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Visitor comments may be checked through an automated spam detection service.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

If you have left comments or used the Contact Form provided on this Site, you can request to receive an exported file of the personal data stored about you. You can also request removal or amendments for any personal data stored about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may request to review, correct, update or delete your Personal Data using the online Contact Form provided or send an email to kellyferris@live.com at any time.

The Privacy Policy for this site is currently being reviewed and updated and is subject to change without notice.

Last updated: 27 January 2022.